City of Hurst, TX
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Hurst Public Library Policies & Procedures
Answers to most questions can be found in the various policy documents that govern our delivery of Library Services. These documents are created by Hurst Lbrary Administration, reviewed by the Library Board, and approved by the Hurst City Council.
Frequently Asked Questions:
See below a list of Questions and Answers based on requests by the Library Community for information about policies, procedures, and general Library use.
Expand/Contract Questions and Answers
Hurst Public Library offers thousands of titles in downloadable formats (eBooks & eAudiobooks).
Our online collections of downloadable content can be found via the various services in the Digital Downloads section @ HPL Online.
Contact the Hurst Public Library during regular hours
- Monday, Wednesday, Friday and Saturday 10:00am - 6:00pm
- Tuesday and Thursday 10:00am - 8:00pm
Hurst Public Library / Circulation Desk
Borrowers' Services, Room Reservations, General Services, Library Accounts817.788.7300 Information Desk
Reference, Family Programming, Exhibits, General Collection, Interlibrary Loans, Notary, Readers Advisory817.788.7301 Youth Desk
Children's Programming, Youth Collection, Readers Advisory817.788.7302 Computing & Technology Services
Public Computers, Printing, Multimedia, Wireless Internet Access, Online Services, Technology Advisory, Library Website817.788.7309 Young Adult/Teen Services
Young Adult/Teen Programming, Teen Zone, Young Adult Collection, Readers Advisory817.788.7302 Yes.
The Hurst Public Library Meeting Rooms are available for reservation by the public for civic, cultural or educational programs or meetings. Use of the meeting room does not constitute an endorsement of the views of the user of the room by the City of Hurst.
More information about reserving space at the Library is available here. Contact the Circulation Desk while the library is open to make a room reservation.
In accordance with a directive from the City Council, the following fees are charged:
Lost Library Card Replacement $1.00 Lost or Damaged Materials Cost plus $5.00 non-refundable
processing fee plus overdue chargesMissing or Damaged A/V artwork
Missing or Damaged Book Jacket
Missing Inter-Library Loan Bag$2.00 Missing A/V Case $5.00 All borrowed materials are due on the date printed on the receipt received at time of checkout unless you have been notified that the item has been renewed for another check-out period.
An outside deposit drop on the west side of the building, open 24 hours a day, has been provided for return of materials. Materials returned in the outside drops are considered returned on the last day the Library was open.
Note: money should not be put in the deposit drop.
As a courtesy, the Library mails overdue notices to borrowers who are late in returning materials, and also sends email reminders to those who provided an email for their library account. However, notification is provided as a courtesy rather than a right.
The Library will make reasonable efforts and utilize available legal measures to insure that materials are returned to the Library in a timely fashion.For more information, read the Library's Borrower's Policy.
DVDs and magazines – 1 week checkout
Books, Graphic Novels, Audiobooks, Compact Discs – 3 weeks
The Library system sends automated email reminders to borrowers who provide us with email information. These email reminders arrive 2 days before an item's due-date.
If you would like to receive email reminders, let Library Staff at the Check-out Desk know the next time you are here.
As a courtesy, the Library also mails overdue notices to borrowers who are late in returning materials. If you have a problem with your account, please let us know the next time you are here, or call the Library at 817-788-7300. We will be happy to discuss any problems with you.
- InterIibrary Loan services are available. If the Hurst Public Library does not own the title you want, the Library may be able to borrow it, if available, from another library. You can also request that Hurst Library add the title to the Library Collection. Please inquire at the Information Desk for more information.
Yes. You may reserve the next available copy of any title you find in the library catalog. To do so, ask at any Library Service Desk, Login to your account to place holds through the Library Catalog, or Download the HPL Mobile App to reserve titles on-the-go! You will be notified by phone and/or email when the title is ready for you.
You are limited to 10 holds at a time on your account.
Please pick up your reserve material as soon as you are notified.
Yes. While your checked-out materials are set to auto-renew the morning of the date they're due if they are eligible for renewal, it is possible to renew them earlier. Library materials may auto-renew (or be renewed by you) up to two times before they must be turned in.
Requests for renewal can be taken by telephone or at the Circulation Desk during Library hours, online through your library account, and on-the-go via the HP Mobile App.
In the interest of all Library users, borrowed materials should be returned within the time limits set by the Library.
Automated Drive-Thru Return:
You can return your Hurst Library materials 24/7, even when the Library is closed. The Automated Drive-Thru Return can be accessed anytime, day or night, on the back, west side of the building (the side closest to the surrounding neighborhood). It will automatically check-in your materials, recording your return and clearing the items from your account. It'll even give you a receipt (but that's optional)!
Returning Materials Inside the Building:
While the Library is open, you can use the Intelligent Book Return located just to the right of the Circulation Desk. If you have materials you wish to have cleared from your account immediately, the Intelligent Book Return will handle that for you, but only if you send your items through one at a time.For DVDs and Magazines the loan period is 1 week.
For Books, PlayAways, Audiobooks, Graphic Novels, and CDs, the regular loan period is 3 weeks.
Loan periods may be extended by renewal.
Yes. For new Library Card applicants, 3 items may be borrowed the first time they use their card. The limit changes to a total of 25 items when the initial 3 items are returned.
Other restrictions apply for non-Texas residents, or to materials based on demand.
DVDs, Magazines, and PlayAways are limited to 10 at a time for all resident borrowers.
Limits to eContent titles (eBooks, eAudiobooks, downloadable music or streaming video) checked out via the online services @ HPL Online will vary by service and do not count toward your overall checkout limit.
Checking out materials has never been easier at HPL... you can even check out items yourself, using the automated Self-Check-out Stations! Staff at the Circulation Desk will be nearby to help you if you need them, and you can always just bring your items to them for check-out if you prefer.
Each patron must present a valid Hurst Public Library Card at time of checkout to remove materials from this Library or use other services requiring a Hurst Library Card.Three items of material may be borrowed on a new application. Once those initial three items are returned, the check-out limit is 25 items (total) at a time.
Some materials may be further restricted, such as DVDs and magazines (limit of 5 at a time), or fishing poles (limit of 4 at a time, plus a special agreement must be signed).
- Yes. Information about your library account is private and available only to you unless written permission grants access to someone else beforehand. This applies to the accounts of Youth Cards, which are accessible by parents or legal guardians if permitted on the Youth Card Application.
- The patron to whom the card is issued is liable for all materials borrowed on his card.
Each person is therefore responsible for the use of his card if it should be lent to another.
If the card is lost, stolen, or mislaid, the loss should be immediately reported in person.
Until this is done and only if a new I.D. number is requested, the owner of the card will continue to be liable for materials borrowed on that card.
Lost cards may be replaced for a $1.00 charge.
There is no charge to renew an existing card when presented.
Hurst Public Library cards are free of charge to all residents of the state of Texas (temporary Internet Cards are available for out-of-state residents, but provide Internet access privileges only). You can start with our online Library Card Registration Form, or fill out an application the next time you're here. The online application provides a temporary library account number that will grant you access to some online resources @ HPL Online.
Either way you will need to provide valid identification and proof of residence - in person - to complete the process and get your library card.
Once your identification and residence information have been verified by library staff, you will be given two copies of your Hurst Library Card: one wallet-sized card, and one that you can put on a key ring.* Library staff will also briefly explain the conditions of your first day as a Hurst Library card-holder, and give you a packet that walks you through accessing your Hurst Library account online. The packet will also include your PIN #, which you will need to access your account.
Registrants under the age of 18 must have a parent or legal guardian signature.
*Out-of-State residents will receive an Internet-only Card, which is meant to offer only temporary access to the Library Computer Center and Copy Center, and does not include a key-chain copy.The Hurst Public Library provides for the exhibit of displays that further its role as a life-long learning resource center dedicated to addressing the cultural, educational, social, and leisure interests of the Hurst Community.
Library exhibit and display areas are specified by Library management. Library staff will approve displays that further one or more of the following purposes:
- To call attention to a theme related to library services, collections, or programs
- To highlight current issues, events, or other subjects of public interest
- To display high quality original art, crafts, photographs or writings created by local artists or contained in traveling exhibits
- To explain the activities of, or issues of interest to, local organizations and agencies engaged in educational, recreational, cultural, intellectual or charitable activities
- To display interesting collections or hobbies of local residents
- To make available information created by and of interest to the local community
For more information, see the library's Display Policy, or contact the Library Information Desk while we are open.
Materials accepted:
- Materials must be clean and in relatively good condition
- Popular titles – paper and hardcover – fiction and nonfiction
- Good condition older titles: i.e. potential collectors items
Material not accepted:
- Outdated nonfiction titles
- Out-of-date encyclopedias
- Magazines (including National geographic)
Other conditions/preferences:
- Materials must be boxed
- Materials must be carried into the storage area…library staff will assist with carts
- Materials may not go into the library collection and maybe given to the Friends of Hurst Public Library
Contact the Library at 817-788-7300 with any questions regarding Library Donations.
Yes.
Hurst Public Library offers open access to the Internet and Printing Services for patrons with mobile wireless connectivity. Patrons utilizing this service should be aware of the following:
- Due to the diversity of mobile computing equipment, library staff is limited in their ability to assist with connecting to or using the WiFi Service.
- The Library is not responsible for any damage or losses, including theft, which may result directly or indirectly from using the WiFi Service.
- The Library's WiFi Service is not secure. Patrons are responsible for the utilization of protective security software and using caution while using the Internet.
- Patrons using the WiFi service to access the Internet in the library must adhere to the Library's Acceptable Use Policy for Public Computing and Internet Access.
See our Mobile Printing page for more information about printing from your personal device at Hurst Public Library.
Internet access is available on Public Access PCs throughout the building, but a Hurst Library Card is required to start a user session.
As the Parent or guardian responsible for your child's Library Account, you decide whether he can use his card to access the Internet. This decision is made initially as part of the process of setting up a Youth Card, but you can change your mind at any time. Just ask at the Circulation Desk about updating your child's card to allow (or block) Internet access on the Library's Public Access PCs.
We have 4 computers with Internet access in the Youth Department that are only available for use by Hurst Library card-holders age 12 and under with Internet privileges. In the Teen Zone, we have 3 computers exclusively available for patrons ages 13-18 with Internet privileges. The Computer Center contains 12 computer stations for patrons age 13 and up, and we have 6 additional stations near the Computer Center that have no age restrictions. With the exception of the Teen Zone, special exceptions can be made by Library Staff to allow the use of Internet computers in age-restricted areas with parental consent.
All Public Access PCs provide access to Microsoft Office and the Internet.
The following should also be noted, regarding the use of Internet computers by children:
- Patrons age 17 and younger require signed permission by a parent or legal guardian to use their Hurst Library card to start a user session on a Public PC with Internet Access.
- Library Policy forbids the use of another patron's account to access Library services, including Internet Access sessions.
- Parents or legal guardians are ultimately responsible for the content selected or accessed by their children. The Hurst Public Library does not intrude on that relationship.
- The Library's access to the Internet is filtered for content, but please be aware that no filtering software is guaranteed to block all potentially offensive content.
- All patrons accessing the Internet at Hurst Public Library are required to adhere to the Library's Acceptable Use Policy for Public Computing and Internet Access [PDF].
- As is the case with any patron, a child's access to Library Services, including Internet access, may be suspended or barred due to his failure to abide Library Policies. See our Policies Page for more information.
To use the computers all that is required is a Hurst Library Card in good standing. Upon arrival, you can sign on to any available computer using the 14-digit number on your card.
All of the computers come with Office applications and high speed internet access. More information about computer use is available here, or in the Library Computer Center.